Shipping policy

Shipping Policy:

Thank you for choosing our store! We strive to provide a seamless and timely shipping experience. Please read our shipping policy outlined below:

  1. Delivery Timeframe:
    a) Cairo & Giza: For orders with a shipping address within Cairo or Giza, we guarantee delivery within 48 hours from the date of receipt. Our team works diligently to ensure your package reaches you as quickly as possible.

b) Other Governorates: If your shipping address is located in any other governorate within Egypt, please allow up to 72 hours from the date of receipt for delivery. We understand the importance of prompt delivery and will make every effort to get your order to you within this timeframe.

  1. International Shipping:
    We regret to inform you that we currently do not offer international shipping outside of Egypt. We apologize for any inconvenience this may cause and appreciate your understanding.

  2. Shipping Methods:
    We partner with reliable and trusted shipping providers to ensure the safe and timely delivery of your order. The specific shipping method used may vary depending on the size, weight, and destination of your package. Rest assured that we choose the most appropriate shipping method to ensure your satisfaction.

  3. Address Verification:
    Please ensure that you provide accurate and complete shipping information at the time of checkout. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses. If you need to make any changes to your shipping address, please contact our customer service team as soon as possible.

  4. Delays and Exceptions:
    While we make every effort to deliver your order within the specified timeframe, please note that unforeseen circumstances such as extreme weather conditions, natural disasters, or other factors beyond our control may cause delays. We appreciate your patience and understanding in such situations.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you.

Thank you for choosing our store, and we look forward to delivering your order to you soon!